More time for the conversations that matter

With AI-powered shared inboxes, deep CRM integrations, and enterprise-grade compliance, Heymarket empowers your team to spend more time building relationships.

40% of conversations resolved without a human

<2% median first response time

15+ hours saved per team, per week, on routine replies

15 extra bookings per month from after-hours responses

Centralize every channel in powerful shared inboxes

Meet your customers where they are with every message and every channel in one view. Heymarket’s shared inbox unifies SMS, email, RCS, and other popular channels, giving you full visibility.

One conversation, any channel

Send and receive SMS, emails, RCS, Apple Messages for Business, WhatsApp, Facebook Messenger, Instagram, and webchat from unified inboxes.

Group messaging

Loop in multiple contacts on a single SMS thread to keep everyone aligned.

Assignments and private comments

Route conversations to the right teammate. @ mention, ask questions, and resolve internally without leaving the thread.

Templates and custom fields

Save your most-used texts, create rich text or no-code templates for emails, and personalize them automatically with CRM data.

AI agents take on 40% of conversations

Your team is good at the conversations that matter. Heymarket’s AI agents free up their time to do just that. From answering frequently asked questions to scheduling appointments, agents handle the back-and-forth so your team can focus on handling complex conversations.

Scheduling Agent

Books, reschedules, and cancels appointments via text. Detects intent, presents available slots, and sends confirmations automatically.

Q&A Agent

Answers FAQs instantly from your approved knowledge base. Works across all your messaging channels and gets smarter every day.

AI Lead Enrichment Agent

Extracts and enriches lead data from every conversation — name, company, intent, budget, timeline — and syncs it to your CRM.

Reach more people with broadcasts, campaigns, and automations

Heymarket’s 1-to-many texting and email tools let your team reach thousands without losing the personal touch.

List broadcasts

Send personalized SMS and email to segmented lists, making each one targeted with custom fields.

Drip campaigns

Run multi-step sequences — application updates, post-appointment check-ins — across SMS and email.

Automations

Trigger messages and actions on any contact field change, keyword, or CRM event. Use conditions and delays to follow up based on what a contact does (or doesn’t do).

Scheduled messages

Cut no-shows for interviews, shifts, and appointments with scheduled reminder texts and emails.

Built into the tools your team already uses

Heymarket works inside Salesforce and HubSpot as a native workspace, with bi-directional sync across any object.

Salesforce

Message natively from your CRM. Bi-directional sync. Trigger Salesforce workflows based on message content and behavior. Custom reporting in the same place your sales and ops teams already live.

HubSpot

Create targeted lists and send personalized mass texts (and emails coming soon) to engage your customers.

Trusted by thousands of businesses

Companies choose our business text messaging service for its powerful, intuitive features. We have the badges to prove it, but more importantly, here’s what our customers have to say.

Best SMS integration
Heymarket allowed us to integrate with various platforms (Apple Messaging, SMS, Facebook and Slack) and bring all of that communications into HubSpot. It allows us to have two way communication and storing all of the communication in a single place.
S. Pinnaka
Technology

Great customer service and easy to use
This app was very easy to set up with clear instructions and our users are pleased with their visibility into messaging and the speed. Customer service was excellent and very responsive to questions during and after setup.
L. Finkelstein

Measure what's working, and ask the data what to do next

Heymarket gives you insights into how your team works and how your campaigns perform, and with our Reporting Agent, makes it easy to build the reports you need.

Usage and productivity reports

Track first response time, average response time, resolution time, message volume, and team workload.

Campaign and broadcast reports

See open rates, click rates, replies, unsubscribes, and conversion by list and segment.

AI Reports Agent

Ask for any report in plain English (“show me first response time by team for the last 30 days”) and get the answer back, ready to share.

Industry-leading compliance

Build trust with enterprise-grade compliance

Heymarket’s trust center has your compliance covered, from 10DLC registration for your text messaging to CAN-SPAM for your emails.

Opt-in management

Choose from a range of options to manage opt-in while texting and emailing. Boost engagement through an automated double opt-in.

Enterprise-grade security and access controls

SAML SSO
Directory sync
Custom roles and permissions
Configurable data retention

SAML SSO

SAML SSO with all major identity providers — Okta, Azure AD, Google, OneLogin, Duo, Auth0, and more.

Directory sync

Manage users, groups, and permissions from your central directory.

Custom roles and permissions

Granular access by team and use case. Hide sensitive contact data from users who don’t need to see it.

Configurable data retention

Decide how long contacts and messages stay in the platform.

See Heymarket in action

Reach your customers on their favorite channels with our intuitive, AI-powered business texting and email platform.