SMS Compliance and Data Privacy - Heymarket
Committed to SMS compliance
Heymarket is your partner in staying compliant with all major SMS compliance regulations, from A2P 10DLC to the TCPA. Learn more about the compliance standards that apply to all businesses that text, as well as industry-specific and recommended compliance.
Why SMS compliance is essential today
Customer trust has become crucial for every business. Over the past few years, telecom entities have demonstrated this with increased regulations that require businesses to text only with opted-in contacts, and to be transparent about how they use text messaging.
Heymarket makes managing your compliance seamless with our intuitive tools, and by offering educational resources on compliance best practices.
Build trust with our industry-leading Compliance Center
With 10DLC, telecom carriers require all businesses that text to register their information in order to use 10-digit phone numbers. Heymarket’s Compliance Center is a one-stop portal for registering and tracking your 10DLC compliance, helping you through every step of the process.
Register seamlessly
Heymarket offers an intuitive process for registering for 10DLC, the new standard for 10-digit phone numbers. We walk you through how to register your company information, vet your use case, and help you best position your messaging for compliance.
Check your registration status
After you register your text messaging campaign in Heymarket, your registration goes through a stringent review process with carriers. Heymarket gives you full visibility into what stage your registration is in and if any additional information is needed from you.
Get instant alerts
Our email alerts give you full visibility into the process and what is required from you to stay compliant. If your submission checks all the requirements you can get up and running quickly. If more actions are needed, Heymarket automatically emails you with instructions, keeping you informed at every stage.
Build trust with opt-in management
Heymarket gives you advanced options for managing opt-in throughout your texting platform: with keywords, contact records, forms, integrations, and APIs. These robust options make it easy to scale opt-in and build strong, compliant relationships. Learn more.
Improve message deliverability
In addition to improving your deliverability with 10DLC compliance, our message intercept feature improves message deliverability by ensuring AUP (Acceptable Use Policy) terms are not used or sent by your team members.
Boost engagement with SMS double opt-in
Build customer trust and ensure compliance through an automated double opt-in process. Easily verify your customers’ consent in receiving texts and track your opted-in contacts.
Seamlessly set opt-out language
Configure and automatically add an opt-out message for your entire Heymarket team, across all inboxes. Simply set your opt-out message, and it will automatically be added to your texts when you send them.
Committed to all types of compliance
Your business has unique needs. Heymarket complies with industry- and geography-specific regulations to keep you compliant.
HIPAA compliant
Our platform helps organizations handle their electronic protected health information (ePHI) to achieve HIPAA compliance.
GDPR compliant
Heymarket automatically complies with opt-out requests and empowers you to sync with your CRM to keep data accurate. Control how long data is stored and more to text with customers in the EU.
CCPA and CPRA compliant
Heymarket supports California businesses’ CCPA and CPRA compliance by helping them understand what data we collect and how to access it.
TCPA compliant
Heymarket helps you navigate TCPA best practices to build trust with your customers by managing opt-in and opt-out.
SOC 2 compliant
Our Type 2 compliance shows our commitment to consistently upholding the highest standards across all of SOC 2’s categories of security, availability, processing integrity, confidentiality, and privacy.
10DLC compliant
Heymarket offers a seamless process for registering for 10DLC, checking your registration status, and maintaining compliance.
Your 1-stop compliance learning center
Compliance is a complex topic. We’re here to make it clear and actionable. Explore our resources on messaging regulations that are required for all businesses that text.
SMS opt-in and opt-out
What do opt-in and opt-out mean in texting?
Reporting opt-in consent for compliance
10DLC
How does 10DLC affect your business?
Restricted messaging content
Overview of restricted messaging content
Carrier filtering
Carrier filtering and messaging best practices
Telephone Consumer Protection Act (TCPA)
TCPA and SMS compliance: an introduction
TCPA and laws regulating text messaging
Grow customer trust through compliance
Heymarket helps you text compliantly every step of the way to build lasting connections with customers.