Omnichannel business text messaging by Heymarket

All your texts and emails One secure inboxOne shared inboxOne AI-powered inbox

Improve response times with secure texting and email from Heymarket. Centralize your channels, connect your CRM with deep integrations, and let AI agents handle the manual coordination to save your team time.

Centralize communications with agentic shared inboxes

Get complete visibility into your messaging across users, teams, and channels. Heymarket enables you to connect with customers via business SMS, email, and top messaging apps – all unified in powerful shared inboxes. Take repetitive questions and scheduling off your team’s plate with AI agents securely trained on your content.

Unite your customer journey

Streamline communication throughout your entire customer lifecycle with personalized, engaging conversations. Heymarket lets you build dynamic flows that automate communications from that first promotional touchpoint to nurturing long-term customer relationships.

Drive results with omnichannel messaging

Customer service SMS Sales SMS SMS marketing Operational text messaging Text recruiting

Reach a 60% customer response rate

Boost customer satisfaction

Shorten agent response times with customer service SMS. Quickly triage customer questions, route and assign chats, and personalize replies.

Improve your sales conversion rate 9x

Qualify leads and close sales

Quickly respond to and convert leads with sales SMS. Schedule meeting reminders and automate prospect follow-ups to save time and speed up sales cycles.

Improve your response rate 5x

Reach more people

Expand your reach with SMS marketing (and email coming soon). Send personalized messages to your contact lists, launch targeted text message marketing campaigns, and capture leads across multiple channels.

Grow your team’s capacity 10x

Improve internal operations

Streamline workflows with operational text messaging and email. Send employees important updates and scheduling information to their personal phones with targeted list sends.

Screen candidates in 4 minutes

Recruit employees and staff faster

Engage talent at scale with email and text recruiting. Guide candidates through the hiring funnel with reminders, quick scheduling, and one-on-one conversations.

Connect your CRM and favorite apps

Heymarket has built-in integrations with leading business apps and CRMs, including Salesforce and HubSpot. Leverage existing contact databases and incorporate custom fields in messaging campaigns. Automatically create or update contacts and capture their actions in your system of record. Customize your own integrations with Heymarket’s powerful API.

Streamline communication across the customer lifecycle

Heymarket pairs an intuitive interface with powerful tools. Here are a few of our top features that make it easy to get up and running with business SMS and email fast to start building strong relationships.

Message as team

Send and receive text messages and emails from centralized inboxes. All of your team members can read and respond to messages from desktop or their mobile phones.

Start group conversations

Text multiple contacts within a single conversation to keep everyone in the loop and move quickly.

Automate workflows

Automate text messages (and emails coming soon) to send based on keywords, timing, or message sentiment. Automatically reply, assign chats, or enroll contacts in a campaign.

Create campaigns

Reach groups of contacts at once, schedule texts, and run drip campaigns. Leverage SMS templates and custom fields to personalize each text. Coming soon: Add emails to your campaigns to engage customers on the right channel at the right time.

Customize roles

Customize roles and permissions. Sync your text messaging platform with your employee directory systems.

Securing 500 million+ business texts

Strong relationships are built on trust. Heymarket offers enterprise-grade security on a SOC 2 Type 2, TCPA, and HIPAA compliant platform.

Email is here!

Extend your reach with AI-assisted messaging

Reach more people with translation

Empower your team to help more people in more languages.

Refine your texts in one click

Instantly correct, formalize, shorten and expand texts to make them more effective.

Give quick, contextual answers

Upload your knowledge base to generate hyper-personalized messages.

Try our AI features

Register quickly and stay compliant

Text-enable your business phone number

Get support on 10DLC registration

Stay compliant with opt-in management

Trusted by thousands of businesses

Companies choose our business text messaging service for its powerful, intuitive features. We have the badges to prove it, but more importantly, here’s what our customers have to say.

[> Best SMS integration \

\ Heymarket allowed us to integrate with various platforms (Apple Messaging, SMS, Facebook and Slack) and bring all of that communications into HubSpot. It allows us to have two way communication and storing all of the communication in a single place.
\ S. Pinnaka
\ Technology](https://ecosystem.hubspot.com/marketplace/apps/heymarket/reviews)

[> Great customer service and easy to use \

\ This app was very easy to set up with clear instructions and our users are pleased with their visibility into messaging and the speed. Customer service was excellent and very responsive to questions during and after setup.
\ L. Finkelstein](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMaZuUAL&tab=r&revId=a6HHu000000WfLlMAK)

[> Amazing support and features \

\ I had a fantastic experience with Heymarket from start to finish. The team at Heymarket is simply outstanding and always ready to assist. Their service is top-notch, and I wholeheartedly recommend it to anyone in need of an SMS integration solution.
\ T. Clarkson
\ Healthcare](https://ecosystem.hubspot.com/marketplace/apps/heymarket/reviews)

[> Couldn't recommend highly enough \

\ Heymarket has been a game-changer for our business and is so much easier to use than other texting platforms we've tried. The Salesforce integration is very easy to use. Heymarket's integration and automation has allowed us to do things we didn't even know were possible.
\ A. Farnsworth](/#)

[> Heymarket is THE business messaging solution \

\ We are able to get clients answers in an expedited manner, increasing our customer experience as a whole. Highly recommend over other business messaging applications that integrate with HubSpot.
\ A. Ravenelle](https://ecosystem.hubspot.com/marketplace/apps/heymarket/reviews)

[> Amazing software and even better client support \

\ Huge fan of Heymarket and the entire integration with Salesforce. The software itself is great but attaching it to salesforce with the ease and professional client relationship, it's a tool we will continue to use and grow with.
\ S. Taver](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMaZuUAL&tab=r&revId=a6H3u000000gHP8EAM)

[> Best SMS tool on the market \

\ Heymarket has been a fantastic tool for our business. It's like having a team wide email inbox for managing SMS comms with users and customers. Today we are successfully managing our entire SMS channel through Heymarket!
\ M. Heard](https://ecosystem.hubspot.com/marketplace/apps/heymarket/reviews)