# Secure your SMS templates with permissions

Restrict templates to the team members who need them.

## What are template permissions?

[Template permissions](https://help.heymarket.com/hc/en-us/articles/20905568222605-Template-Restriction) give you the power to select which users can access certain [SMS templates](/content/product/sms-templates/index.html). For example, you can restrict customer service-related questions to your support inbox and sales templates to your sales inbox. Or, if each agent has their own inbox, each person can keep their own templates separate. And to improve security, you can restrict templates containing sensitive information to only the inboxes that use them.

## Benefits of template permissions

If your team uses a large number of templates, your inboxes could become cluttered with templates that aren’t relevant to each user. Sometimes, team members only need to use the templates they created. And it’s more secure for certain team members not to have access to certain templates.

With granular control over who can access your team’s templates, you can keep inboxes organized and save time while adding another layer of security.

### Organize your inbox

Show templates to only the relevant users and teams, keeping inboxes decluttered.

### Improve security

Restrict templates with sensitive information to the inboxes that use them, strengthening your information security.

### Work faster

Keep teammates’ templates separate so they only see the texts they work with, streamlining workflows.

## Users love us

Businesses choose our business text messaging app for its powerful, intuitive features. We have the badges to prove it, but more importantly, here’s what our customers have to say.

[> **Best SMS integration** \n> \n> Heymarket allowed us to integrate with various platforms (Apple Messaging, SMS, Facebook and Slack) and bring all of that communications into HubSpot. It allows us to have two way communication and storing all of the communication in a single place.\n\nS. Pinnaka\n\nTechnology](https://ecosystem.hubspot.com/marketplace/apps/heymarket/reviews)

[> **Great customer service and easy to use** \n> \n> This app was very easy to set up with clear instructions and our users are pleased with their visibility into messaging and the speed. Customer service was excellent and very responsive to questions during and after setup.\n\nL. Finkelstein](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMaZuUAL&tab=r&revId=a6HHu000000WfLlMAK)

[> **Amazing support and features** \n> \n> I had a fantastic experience with Heymarket from start to finish. The team at Heymarket is simply outstanding and always ready to assist. Their service is top-notch, and I wholeheartedly recommend it to anyone in need of an SMS integration solution.\n\nT. Clarkson\n\nHealthcare](https://ecosystem.hubspot.com/marketplace/apps/heymarket/reviews)

[> **Couldn't recommend highly enough** \n> \n> Heymarket has been a game-changer for our business and is so much easier to use than other texting platforms we've tried. The Salesforce integration is very easy to use. Heymarket's integration and automation has allowed us to do things we didn't even know were possible.\n\nA. Farnsworth](/content/product/template-permissions/#/index.html)

[> **Heymarket is THE business messaging solution** \n> \n> We are able to get clients answers in an expedited manner, increasing our customer experience as a whole. Highly recommend over other business messaging applications that integrate with HubSpot.\n\nA. Ravenelle](https://ecosystem.hubspot.com/marketplace/apps/heymarket/reviews)

[> **Amazing software and even better client support** \n> \n> Huge fan of Heymarket and the entire integration with Salesforce. The software itself is great but attaching it to salesforce with the ease and professional client relationship, it's a tool we will continue to use and grow with.\n\nS. Taver](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMaZuUAL&tab=r&revId=a6H3u000000gHP8EAM)

[> **Best SMS tool on the market** \n> \n> Heymarket has been a fantastic tool for our business. It's like having a team wide email inbox for managing SMS comms with users and customers. Today we are successfully managing our entire SMS channel through Heymarket!\n\nM. Heard](https://ecosystem.hubspot.com/marketplace/apps/heymarket/reviews)

[> **Great automation and support!** \n> \n> Heymarket’s HubSpot integration works really well and allows us to automate a lot of things for our sales team (and sales teams always need easy and automated things, right?). Plus, the technical support is awesome!\n\nA. DiSalvo](https://ecosystem.hubspot.com/marketplace/apps/heymarket/reviews)

## Grow connections and conversions