Personalized Mass Texting Service for Business | Heymarket
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Bye mass texting. Hey, personalized texts at scale.
Expand your marketing reach by creating the customized experience your leads expect. Send personalized 1-to-many messages with Heymarket’s intuitive, scalable, and secure text service for business. Replace your traditional mass texting service and increase conversion rates and revenue through targeted list sends, personalized campaigns, and conversational messaging.
What is a mass text?
A mass text is a single message businesses send to multiple recipients. In the past, recipients would receive exactly the same message each time a business sent a mass text. Now, customers expect personalized conversations, even when they’re sent at scale.
Why Heymarket?
Heymarket is a business messaging service that empowers your teams to stop one-size-fits-all marketing and create meaningful connections. Personalized 1-to-many messaging empowers your team to capture leads and engage with them quickly. It’s one of the best ways to deliver personalized outreach to multiple leads at once.
98% open rate
to reach more of your audience
40% more likely
to convert consumers
209% higher response rate
than phone or email
Reduce manual work with AI agents
Our specialized agents work alongside your team in your shared inbox to speed up response times, schedule meetings, and enrich data to reduce manual work.
Q&A Agent
Answers FAQs instantly from your approved knowledge base. Works across all your messaging channels and gets smarter every day.
- Handles 200+ questions/day
- Leverages your knowledge base
- Cites every source
Scheduling Agent
Books, reschedules, and cancels appointments via text. Detects intent, presents available slots, and sends confirmations automatically.
- Books across any channel
- Handles cancellations & reschedules
- Sends calendar confirmations
Lead Enrichment Agent
Extracts and enriches lead data from every conversation — name, company, intent, budget, timeline — and syncs it to your CRM.
- Auto-fills CRM fields
- Detects intent and extracts data
- Tags and scores leads
Grow your lead list
Capture and manage text opt-ins from anywhere you communicate: on your website, forms, social channels, emails, and more. With just a phone number, you can compliantly kick off a conversation, watch your contact list grow, then send texts to your new leads later.
Automate engagement
Make it easy to engage your subscriber list. Set up one-to-many personalized messages. Segment drip campaigns based on your custom fields, including: name, purchases, location and more. Schedule texts for the future, or trigger them based on your leads’ actions.
Build personalized relationships
Heymarket’s messaging services make it easy to maintain one-to-one connections with every customer. Personalize texts with merge tokens that insert custom fields from your CRM — including Salesforce and HubSpot — into each outgoing message.
Meet your subscribers where they are
Heymarket connects with the most popular communication channels so you can engage your subscribers where they already are. Send texts at scale and manage all responses from one powerful shared inbox.
Text compliantly
Strong customer relationships start with trust. Heymarket delivers it with a TCPA-, SOC 2 Type 2-, and HIPAA-compliant platform. Ensure you’re texting customers compliantly with opt-in management tools and 10DLC registration guidance. Protect customer data with enterprise-grade security tools like SAML SSO and custom user roles and permissions.
How to send mass texts for business, the right way
Building relationships with more customers is easy with Heymarket. It takes five quick steps:
Capture customer opt-in.
Have leads and customers text a keyword or fill out a form. Follow opt-in best practices and only text contacts who have provided written permission.
Create a list of opted-in customers.
The more you segment your lists, the more targeted your texts will be.
Compose your message.
You can draft a brand-new text or choose a pre-written SMS template.
Send or schedule your message.
You can also create an SMS campaign, which sends a series of mass texts on the schedule of your choice.
Press send and watch your engagement grow!
Track your campaign engagement with enterprise-grade reports.
Features you need
Heymarket provides the enterprise-grade features your team needs to move from traditional mass text messaging to personalized texting that grows revenue.
Customer outreach Customer outreach
Segment contacts into lists, broadcast texts, and enroll customers in targeted drip campaigns. Trigger campaigns based on customer details like birthdays, purchases, and behaviors. Send targeted surveys to poll customer opinions and get feedback.
Personalization Personalization
Help your bulk texts succeed with rich contacts. Embed custom fields in mass text templates to personalize every outgoing message.
Two-way texting Two-way texting
Allow customers to respond directly to your texts, sparking conversations that form long-term connections. Responses arrive right to your shared inbox.
Contact capture and management Contact capture and management
Use texts, webchat, forms, and more to capture leads. Work with an unlimited number of contacts. Import existing contacts from a CSV or through a CRM integration.
Performance metrics Performance metrics
Track text engagement, response rates, and drip campaign performance. Understand what keywords customers text most and their intent behind them.
SMS compliance SMS compliance
The Heymarket platform supports TCPA compliance by automatically opting out any customers who text traditional opt-out keywords, like STOP, CANCEL, and ENDALL. It also keeps track of new opt-ins. Heymarket is SOC2 Type 2- and HIPAA-compliant.
Administrative controls Administrative controls
Customize every user’s roles and permissions, and hide customers’ personal information where needed. Leverage single sign-on (SSO) and two-factor authentication (2FA) to increase user account security.
Customer outreach
Personalization
Help your bulk texts succeed with rich contacts. Embed custom fields in mass text templates to personalize every outgoing message.
Two-way texting
Allow customers to respond directly to your texts, sparking conversations that form long-term connections. Responses arrive right to your shared inbox.
Contact capture and management
Performance metrics
Track text engagement, response rates, and drip campaign performance. Understand what keywords customers text most and their intent behind them.
SMS compliance
Administrative controls
Customer outreach
Bulk SMS for business generator
Use this text generator tool for inspiration.
Feel free to use these templates and adjust them to fit your brand.
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